What our Customers say...

Why SERVPRO Testimonials

Our basement is back to normal and we have SERVPRO to thank! We appreciate it very much and will be sure to recommend you!

Thank you SERVPRO! Our home is back to normal and we owe it all to you guys!!! 

SERVPRO are the most knowledgeable people in the industry that we have come across. They are also caring and empathetic, which gives you the best of both worlds! 

When we had water invade our basement, these folks were there to guide us though. We are so happy we called them! 

We had a major pipe break below our sink which caused a lot of damage to our kitchen & basement.  Our insurance recommended SERVPRO and boy was I glad!  The SERVPRO team determined what needed to be done and went to work.  There is no way my husband and I could have taken care of this ourselves.  Special thanks to the technicians & project manager that walked me through this process making me feel at ease.

“A few weeks ago my husband took our 2 year old granddaughter to the basement to play. Imagine their shock to find that the carpet was very wet and soggy. She wouldn’t even attempt to walk on it after her socks became soaked at the first step off of the stairs. He quickly tried to determine where a leak could be coming from and when he entered the utility closet, under the stairs, found that the hot water heater had burst. Oh my. We immediately called our insurance agent in Seymour and he recommended SERVPRO of Jackson & Jennings Counties. We phoned a local plumbing business and they replaced the water heater immediately. No sooner had they left than SERVPRO showed up. To our delight, a representative came to our home in Columbus within an hour of our call. Not only did you come with all haste but you began work to try and salvage everything possible by using water extraction and placing over a dozen high powered drying fans and dehumidifier. It took several days to get everything dry but someone from your business came and took several moisture readings daily. We didn’t have to do anything but sit back and let ‘the pros’ do their job. It was a wonderful job and everyone that came to our home from your company was so polite, helpful and friendly. We are waiting for the final carpet cleaning to take place but we already know that it will be better than our greatest expectations based on the results that we have experienced thus far. Thank you so much for responding to our call for help so quickly and professionally.  We certainly recommend SERVPRO of Jackson & Jennings Counties for any and all cleaning needs.”