What our Customers say...

Testimonials

Water damage in our kitchen made it nearly impossible to do our daily activities. We needed things to be fixed and fixed in a hurry. We are thankful for SERVPRO who was there to get us back up and running. 

I left for work that morning like any other not knowing id be coming home to water in my basement. We called SERVPRO and there were at our house within an hour. They gave us options and showed empathy. 

The rain came inside...which isn't supposed to happen...lucky for us SERVPRO was there for us to help guide us each step of the way. 

Storms came and the wind damaged our property. SERVPRO was there for us quickly and with professionalism. We would not hesitate to call them again in the future.

Thank you SERVPRO! Our home is back to normal and we owe it all to you guys!!! 

We are so glad we called SERVPRO! When the fire happened we were unsure what the steps were...SERVPRO had all the answers for us and helped to get us back to normal! 

We couldn't believe how much SERVPRO helped us! Whether it be guiding us through or simply putting our minds at ease, SERVPRO was there for us in our hour of need! 

We could have never made it through had it not been for the great folks at SERVPRO! They were professional, thorough and really care about us! We cannot say enough good things about this great company! 

The folks at SERVPRO were so great! We were so pleased with all that they did for us and will definitely recommend them to our friends and family! 

We are so happy that we called SERVPRO! From day 1 to everything being back to normal, they were kind, empathetic, and patient with us. We will definitely call them again in the future should the need arise. 

The entire process was professional and thorough. The folks at SERVPRO were amazing communicators and we can not say enough great things about these folks! 

A few months ago a storm came through and knocked out our power so our sump pump couldn't perform and our basement flooded.  SERVPRO came to do the dry out.  They had to discard many of our items due to the classification of storm water.  SERVPRO's onsite technician and project manager were very informative and addressed our questions and concern we had.  SERVPRO was at our house every day to check the progress of the job!

We had a major pipe break below our sink which caused a lot of damage to our kitchen & basement.  Our insurance recommended SERVPRO and boy was I glad!  The SERVPRO team determined what needed to be done and went to work.  There is no way my husband and I could have taken care of this ourselves.  Special thanks to the technicians & project manager that walked me through this process making me feel at ease.

I had a small kitchen fire and John & Eric were at my house within an hour after I called SERVPRO. The service surpassed any expectation I had.  The ladies who provided the structure cleaning were polite, professional and thorough!  John & Eric addressed all my questions with kindness and professionalism.  This was a great experience in light of the circumstances.

I wanted to say thank you for the great service that was given to my family by the staff at SERVPRO.  The small kitchen fire we had was taken care of promptly & professionally.  Our house was cleaner than it ever was before the fire and smelled even better.  Thank you SERVPRO!!

"I have used the services of SERVPRO of Jackson & Jennings Counties twice. The first time was after my house was damaged by a tornado. They came quickly, conducted a very thorough examination of the entire house, formulated a plan and implemented it immediately. Their quick action, attention to detail and thorough follow-up prevented catastrophic issues down the road. I was very impressed with the results, their professionalism, competence and personal touch. I was so impressed that I called them again when I suspected a leak under a shower built on top of a slab, due to a musty smell in that area. They came out the day I called them, conducted a thorough examination of the shower area (including underneath) and determined that there was no leak. They went above and beyond and located the true source of the musty odor - a source I would never have considered exploring. I trust and highly recommend SERVPRO of Jackson & Jennings Counties and have peace of mind knowing that they are there for me when I need them."

Fast, friendly service with great results ...

Speedy fast service, great work, appreciate all the hard work they dedicated to healthcare workers in this pandemic!!!

SERVPRO of Columbus was so gracious to offer free Covid-19 disinfection of my vehicle to help keep myself, my family, and my patients safe. They did a fantastic job and were so friendly! Their service gave me such peace of mind! If you are a frontline healthcare worker, go see them! They are doing this every Friday as long as they can to help and do their part to take care of us. Thank you again, SERVPRO of Columbus!

They did a wonderful job and a great service for the front line essential environment. They explained the treatment and service very well and were very pleasant and helpful!



 

So totally unrelated but I wanted to give a huge shout out and I promise to write a review.  Sunday night about 10:15 I got a call from an insured with a major water leak from her kitchen into her finished basement.  I offered to call it in right away and she said to wait until Monday morning.  I called your guys Monday about 9am after I filed the claim with Indiana Farmers and John got a crew on it immediately.  By 1 that same afternoon she called to tell me how awesome your team was and that she was amazed to have a resolution already.  Hole in ceiling, blowers going and cabinets getting taken care of the following day plus they sent everything to Indiana Farmers immediately.  You guys are rockstars!!

The folks at SERVPRO did an outstanding job! From day 1 through completion they were on top of each and every detail! 

Thank you to all at SERVPRO! You helped us so much and we couldn't be more grateful! We hope to never have to use you again, but if something does happen we will be calling SERVPRO! 

Thanks for all of your hard work! You got us back up and running and for that, we are very grateful! 

When fire struck our home, we were confused and scared. We have never gone through anything like this, but the people at SERVPRO were caring and helped guide us through. 

The folks at SERVPRO get your business up and running and do it with professionalism and empathy! 

SERVPRO is an excellent service provider for more than just restoration needs. Last month they hosted a Continuing Education class for area insurance producers and it was hands down the best CE class I have ever attended. The instructor was very knowledgeable, engaging and entertaining. I will make an attempt to attend every class they offer in the future! Thanks, ladies!!

We had a major pipe break below our sink which caused a lot of damage to our kitchen & basement.  Our insurance recommended SERVPRO and boy was I glad!  The SERVPRO team determined what needed to be done and went to work.  There is no way my husband and I could have taken care of this ourselves.  Special thanks to the technicians & project manager that walked me through this process making me feel at ease.

Our lives are back to normal now thanks to the folks from SERVPRO! From all of us to all of you, thanks for all you do! 

What a fantastic group of professionals! Thanks so much to everyone at SERVPRO! 

When the storm hit it really scared us. The damage that was done looked insurmountable. Thankfully, we called SERVPRO and they helped us navigate through what would have been an even more stressful situation! Thanks for all you do! 

Thanks so much for making my business, and getting it back up and running, your priority! I appreciate all you did!

Great company. Great people. Love this company and will call in the future and recommend to all my friends and family! 

Wow! When we were hit by a water disaster in our basement, SERVPRO was there for in less than an hour! We are so grateful to SERVPRO and all that they have done for us and will not hesitate to use them again in the future should the need arise!

Does great work! Call them for all of your needs. We couldn't be more happy with the quality coming from SERVPRO!

Five stars! SERVPRO was there for us when we needed them and we could not be more appreciative of their professionalism!