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When water hits your home or business, turn to SERVPRO!

9/19/2020 (Permalink)

When your home or business experiences water damage, you need restoration services to return your property to its former condition. When in such a state, it is the equipment that professionals in the industry use that make the difference.

Our SERVPRO technicians undergo training and know how to approach the various forms of water damage that are common in Jackson and Jennings Counties. Before the actual restoration begins, we conduct a site inspection to analyze the degree of damage as well as possible hazards. At this time we identify sagging ceilings, electrical risks, compromised floors, and faulty plumbing. We also stop the source of the water if it is still running.

If for instance, when we are addressing water damage in the crawl and attic spaces, one of the first things we do is to shut off the electrical circuits. If the water instruction was as a result of fallen branches or trees on the roofs, we also go ahead and examine the entire roof construction. Since some attics may be hard to access due to limited space, we may perform minor demolitions and remove sheetrock if necessary. Sheetrock removal also makes it easy to dry the wet areas.

Most of our homes have wallpapers, HVAC, and cabinets that present challenges when drying your structure. When our SERVPRO technicians need to dry walls behind closets, we may drill holes into the walls so that air circulation can take place. Once they are dry, then we may cover or patch the holes.

Wallpapers also act as moisture barriers, and even if dehumidifiers are allowed to run, efficient moisture removal is not possible. That means we remove the vinyl wall coverings to enhance evaporation when drilling holes, removing the base molding, forcing air into the wall cavities is not an option, but before then, we communicate with the customer.

SERVPRO is a trusted industry leader in storm, mold, fire, and water damage restoration. Call us at at any time of the day and allow us to make it “Like it never even happened.”  

SERVPRO Tips: Commercial Flooding Events Can Be Complex

9/19/2020 (Permalink)

Flooding and water damage events in North Vernon/Seymour commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

SERVPRO of Jackson & Jennings Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPROs corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

Why SERVPRO? 24/7/365 Count on SERVPRO

9/19/2020 (Permalink)

SERVPRO of Jackson & Jennings Counties provides 24-hour fire and water damage restoration service in  Jackson & Jennings Counties.

SERVPRO of Jackson & Jennings County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -812- 953-1120

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO Jackson & Jennings Counties has specific water damage training and experience to help you through this tough time.  We specialize in water damage restoration, in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Jackson and Jennings Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Tips: Your Sump Pump Is A Vital Part of Your Home's Well Being

9/16/2020 (Permalink)

Your sump pump is crucial to your home's well-being. It executes two important jobs:

1. Preventing groundwater from entering your home
2. Expelling water during a storm or other weather event 

Performing regular pump maintenance — at least once a year, if not more often — can mean the difference between a dry home and a soggy one. Here are five tips for prolonging the life of your pump.

  1. Check the electrical connection. In order to run, all sump pumps rely on a GFCI electrical connection. Ensure that it's on and providing power to the pump.
  2. Clean the pump and the pit. Removing dirt and debris from both parts of the unit will boost the pump's productivity.
  3. Make sure the pump is vertical. When the sump pump runs, it vibrates. That shaking can cause the pump to tilt to one side. While you're making sure the pump isn't leaning like a certain tower in Pisa, check that the float gauge has freedom of movement, too.
  4. Confirm that the pump is cycling water. Pour water into the pit — enough to engage the pump. The pump should promptly empty the pit and turn off.
    While you're sticking around to confirm that the water empties and the unit shuts off, you should also listen for the sound of running water. If you hear any, that may indicate that the pump's check valve is malfunctioning, since the check valve's job is to prevent water from flowing back into the unit.
  5. Consider a tank level alarm. If your pump stops working, the alarm will sound, letting you know that there's a problem. Some tank level alarms can also send you an alert via text message or email using Wi-Fi.

It may not be glamorous, but your sump pump is one of the most important parts of your home. By performing regular maintenance and inspections, you can give yourself peace of mind and avoid having to keep your local water mitigation professionals on speed dial.

SERVPRO Tips: 7 Steps To Preventing Costly Water Damage

9/16/2020 (Permalink)

When you plan a vacation, you stress over every little detail. You plan your flights so that you have enough time between connections to account for delays and terminal transfers. You pack one or two cold-weather outfits even though you're going to the tropics, just in case. You fill your toiletries bag with vials of medicine, even though neither you nor any of your family members get sick very often. You're more than ready for a week out of the cold, or are you? If you haven't thought about the possibility of a broken pipe and preventing the need for a water pipe repair, you are not prepared.

7 Steps To Preventing Costly Damage

Frozen pipes often lead to extensive and costly water damage throughout the whole home. If an exterior pipe freezes, it can cause a backup in all your pipes. As the pressure builds up, it will look for a way to escape. Typically, escape involves finding weak spots in your pipes and bursting them. You can prevent this whole process from happening by doing the following:

  1. Inspect all your pipes and water appliances for leaks, cracks or fissures. If you discover a weak spot, perform a water pipe repair with caulk or plumbers' tape.
  2. Check all the hoses on your washing machine, dishwasher, refrigerator, and other appliances. Unkink any kinks.
  3. Clear your gutters of debris.
  4. Examine your sump pump to ensure that it is in good working order. If you have the means, invest in a backup just in case your basement does become flooded while you're gone.
  5. Insulate exposed pipes and shut off the water supply to pipes that lead outdoors and that you're not currently using. Be sure to drain them as well.
  6. Have a friend, family member or neighbor come over to check on your home while you're gone.
  7. If no one can check on your home, turn off the water at the main. Drain the pipes and leave cupboards under the sink open to allow heat in.

When Your Pipes Do Burst

If your pipes burst regardless of your efforts, contact the SERVPRO of Jackson and Jennings Counties water restoration team. You may also need to call in a plumber to perform an extensive water pipe repair.

Why SERVPRO? We Can Find Hidden Water Damage

9/16/2020 (Permalink)

A majority of the plumbing joints and pipes in your home are behind the walls, which makes it difficult to detect water damage signs. You need to pay close attention to things such as moisture on the walls, flooring, and stains which can give you clues for plumbing problems that are out of sight. Do not ignore any leaks around the bathtub or toilet. Unless you fix them right away, they can lead to more significant issues and expensive repairs.

If you suspect that you have a moisture problem in your home and need water cleanup services, get in touch with a professional remediation company right away. SERVPRO has the equipment and trained staff to be able to help you around the clock. Do not hesitate to reach out, as the longer you do, the more damage your home sustains.

Keeping an eye on your bathroom can help prevent major disasters. The toilet is one of the most vulnerable spots in your residence. Leaks related to your toilet often involve both sewage and clean water, adding to health hazards and the potential damage to your structure. The water lines on your toilet should be frequently checked. Look for leaks around the seat, in the water hose, and underneath the tank. If the floor feels soft, the damage is already going on.

When you have a leak, SERVPRO techs can use special moisture meters to determine the level of moisture in certain materials like drywall and flooring. We also use thermal imaging cameras to inspect and monitor moisture in building materials we work with to restore the affected area. If any subflooring or drywall is damaged beyond repair, it is removed and replaced.

Another area to watch for moisture is around your bathtub and shower. A large amount of water is used in these areas daily. If you find any cracked or missing tiles, these need to be replaced immediately, as water can get behind the tiles. Also, if there is any missing grout, this needs to be repaired for the same reason. The caulking joints should also be checked where the walls meet the tub or floor, and if they are cracked, they need to be replaced.

SERVPRO of Jackson & Jennings Counties knows how to find any hidden moisture in your home. Give our skilled crew a call right away at so we can check things out and restore any damage we find before it gets out of hand.

When water strikes your home or business, SERVPRO is here for you!

9/14/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today -

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

So call us today! We are faster to any disaster and are here to help get you back to "Like it never even happened." 

SERVPRO Tips: Water Dos and Water Do Not's!

9/14/2020 (Permalink)

If water damage strikes your home or business, there are some very important "dos and do not's" that you should remember!

WATER DAMAGE FROM CLEAN WATER

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art projects, computers, documents and other materials that are valuable and sensitive to moisture. 
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting on floors. 
  • Hang furs and leather goods to dry separately at room temperature.  

DON'T

  • Enter rooms with standing water where electrical shock hazards may exist. 
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards. 
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors. 
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON'T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas. 
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

If water damage does strike, give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

SERVPRO Tips: Water Damage-the great deceiver

9/14/2020 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination, and dry materials to ensure that mold will not return.

So if water damage strikes your home or business, give SERVPRO a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

The Things You Need To Know About The SERVPRO Ready Plan Tool

9/13/2020 (Permalink)

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

SERVPRO® Franchise Professionals have restoration experts available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold mitigation and removal. Our Large Loss Division has the expertise to manage the cost and operations of large commercial disaster recovery projects.