Recent Posts

Certified: SERVPRO Cleaned – a defensive cleaning program in Jackson and Jennings Counties

5/21/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Jackson & Jennings Counties today at  812-953-1120 for your Certified: SERVPRO Cleaned consultation.

Broken Pipes and Water Damage Are Serious Concerns

5/17/2020 (Permalink)

Regardless of your building’s age, broken pipes and water damage may be serious concerns. Because excessive moisture can cause secondary mold contamination, it’s essential to respond to leaks and flooding quickly. To help ensure a timely and efficient water cleanup, you may want to consider consulting a professional restoration service, like SERVPRO of Jackson and Jennings Counties. To safeguard your facility’s integrity, the team you hire should complete four key steps during the process.

1. Document Damage

Most commercial property insurance policies cover damage resulting from leaking pipes. To file a complete claim, you may need to provide evidence of destruction. For this reason, you should ensure someone takes photographs or videos before cleanup efforts commence.

2. Remove Saturated Items

Any standing or pooled liquid should be promptly drained from the premise. It’s also essential to remove every saturated item from your building. This includes office equipment, upholstered furnishings and carpets. Water can also seep behind walls and soak insulation. For this reason, you should also remove and discard wet drywall.

3. Dry Affected Space

Water damage can result in substantial microbial growth, known as mold. To help reduce this risk, it’s important to thoroughly dry the affected area as quickly as possible. Your water clean up team may open windows and employ fans and dehumidifiers to expedite the process.

4. Verify Absence of Moisture

Depending on the severity of flooding, it may take several days before the site is dry. Because mold is adept at growing within hidden areas, it’s critical to verify the absence of moisture before replacing destroyed flooring and drywall. Your restoration crew can utilize moisture meters to ensure the site is adequately dry and ready for the final phase of reconstruction.

Recovering from broken pipes and extensive water damage can be a daunting experience for any business in Seymour or North Vernon, Indiana. By completing these four critical steps, a professional cleanup team can help you efficiently evaluate and address the situation, allowing you to focus on vital business operations.

SERVPRO Tips: Indiana weather can be unpredictable, but SERVPRO of Jackson and Jennings is here for you

4/6/2020 (Permalink)

Indiana weather can sometimes be unpredictable. Weather in our community can range from a sunny day, to a downpour with heavy winds, to freezing weather and a heavy snowfall. You can go from wearing shorts, to putting on a coat. Since our weather can be unpredictable, it’s important to know what damages severe weather can cause to stay prepared.

What is a thunderstorm?

A thunderstorm is a storm in which you hear lightning. But what is the scientific definition of a thunderstorm? For a thunderstorm to be considered a “thunderstorm” there are three basic things required:

  1. Moisture
  2. Rising unstable air
  3. Lifting mechanism

If you see a thunderstorm approaching, you should immediately seek shelter.

What kind of damage can a thunderstorm cause?

A thunderstorm can cause a lot of damage to communities. Heavy rain, flooding, hail, strong wind gusts and lightening are all potential dangers of a thunderstorm. Rainfall from thunderstorms can cause flash flooding. Flooding can be a hazard to basements if the sump pump suddenly stops working or can’t keep up with the amount of water, thereby flooding a basement. Depending on its size, hail can cause damage to vehicles, homes and even injure animals.  Strong wind gusts can blow debris, topple trees and heavy objects around causing damage to homes and businesses.

SERVPRO of Jackson and Jennings Counties offers storm restoration

SERVPRO of Jackson and Jennings Counties offers storm restoration for your home or business. We are faster to any disaster since we are local and open 24/7/365. You can trust the SERVPRO of Jackson and Jennings Counties team to clean up any storm damage in your home or business and make it look “Like it never even happened.” 

SERVPRO of Jackson and Jennings Counties are here to help in this time of need

3/23/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus (COVID 19), this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Jackson and Jennings Counties at 812-953-1120.

SERVPRO Tips: SERVPRO Extracts Water Rapidly & Efficiently

1/23/2020 (Permalink)

Clean up of minor spills and quickly discovered leaks are certainly within the DIY capabilities of a homeowner who has a bucket and a mop. On the other hand, if a major plumbing fail or an appliance malfunction pours gallons of water into your Jackson or Jennings County home, you need to find trustworthy professional help. Not only are the quantities of water in these cases substantial, but the migration of the fluid into building cavities and materials is also a concern. 

We Extract Water Rapidly and Efficiently

All it takes is a broken dishwasher hose, a ruptured water heater, or a clogged toilet to require significant water removal. Our ability to respond fast with a well-trained and equipped crew is why we can extract large amounts of water safely and to dry out spaces thoroughly. Investment in training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) aligns with investment in up to date, commercial-grade equipment and products to provide our customers with results that meet or exceed industry best practices.

We Follow Research-Based Protocols

A solid understanding of the science of drying, psychrometry, is why SERVPRO of Jackson and Jennings Counties efforts in removing water and returning your home to preloss condition are successful. Research demonstrates that the more liquid water initially removed, the faster and more efficient drying operations can be. Our submersible pumps clear out water deeper than two inches. Wanded extractors then take on the task of removing as much of the remaining fluids as possible. 

We Are Skilled at Moisture Detection and Monitoring

Mastery of IICRC coursework in the tracing of water migration combined with decades of experience in detection implementation are why SERVPRO of Jackson and Jennings Counties can go that extra mile for our customers. Surfaces can look dry, yet hide caches of water in cavities or absorbed into the structural components. We use thermal imaging to find temperature disparities that signal trapped water and moisture meters to set drying goal baselines. Controlled demolition techniques like flood cuts or weep holes release hidden water. Air movers and heaters accelerate evaporation, moving water into the air for our commercial dehumidifiers’ collection and disposal.

So give us a call! We are faster to any disaster and are ready to make things "Like it never even happened."

We are so proud to serve our local communities in North VernonSeymour, Queensville, VernonCrothersvilleBrownstownButlervilleMuscatatuckSpraytown, and Reddington. The people that we get to help every single day are our neighbors, our friends, and our families, and we feel privileged to be able to do so!

Check out our reviews and information at:

FacebookGoogle, and Yelp.

SERVPRO of Jackson and Jennings Counties Tips: How the toilet and shower are connected

1/19/2020 (Permalink)

If you're like most people, you've probably dealt with an overflowing toilet before. This often happens when an object clogs the toilet, preventing the water from going down. However, bigger concerns could be at play, especially when the overflowing occurs when you're not flushing the toilet. If the toilet overflows while you shower, you may need to do some sewage cleaning.

How the Toilet and Shower Are Connected

You may not think there would be a link between taking a shower and facing a toilet overflow. A blockage between the toilet and the main sewer line of your home is likely the culprit in this case. This issue causes your shower water to back up. It needs somewhere to go, so it'll head to the nearest drain: the toilet. The longer you run the shower as this problem is in effect, the more likely the toilet will overflow.

Do-it-Yourself Remedies

Fixing a clogged pipe may not require the help of a professional plumber. There are a few steps you can follow on your own to possibly clear the obstruction. These include:

  • Use a plunger.
  • Use a plumber's snake (it can reach much farther down into the toilet).
  • Remove the toilet.
  • Locate the drain clean-out plug, remove it and clean out the drain.

For Bigger Problems

If these ideas don't work, you need to step up the game plan to sewage cleaning. This isn't a task you'll want to attempt by yourself. If the clog is somewhere in the home's main sewer line, you should contact a plumber immediately. The professionals have the right tools and skills to identify the blockage and remove it. In the meantime, if you spot water damage from the overflowing toilet or backed-up shower, make sure you call a professional water cleanup company to assess the extent of the damage.
It may not seem normal to have an overflowing toilet while you shower. However, with some professional sewage cleaning, you can correct this problem.

So give us a call! We are faster to any disaster in Jackson and Jennings Counties and are ready and able to make things "Like it never even happened."

We are so proud to serve our local communities in North VernonSeymour, Queensville, VernonCrothersvilleBrownstownButlervilleMuscatatuckSpraytown, and Reddington. The people that we get to help every single day are our neighbors, our friends, and our families, and we feel privileged to be able to do so!

Check out our reviews and information at:

FacebookGoogle, and Yelp.

Why SERVPRO? Great tips to help you stay safe!

11/30/2019 (Permalink)

If you notice a smell similar to rotten eggs or hear a hissing noise in your home in Jackson or Jennings County then you likely have a gas leak on your hands. To prevent a gas fire from breaking out, quickly take the following three steps.

1. Turn Off the Gas Source

If the smell of gas is very faint, you should try to turn off the source of the leak to prevent a gas explosion. Many times, the leak is coming from a home appliance such as a gas stove, fireplace, water heater, or boiler. If you are certain the gas if coming from one of these, you can often stop the leak directly at the appliance. If you are unable to determine the source, you will need to find your home’s gas meter and turn off the main natural gas shut-off.

2. Ventilate The House

After you’ve successfully turned off the source, you need to ventilate any remaining gas by opening all the windows and doors in the house to allow fresh air in. Do not try to turn on fans, lights, or any other electronics during this process since this can start a gas fire. If necessary, grab a flashlight to help you.

3. Evacuate and Call for Help

If at any point the rotten egg smell seems very strong or you feel unsafe, exit your home immediately in case of a gas explosion. As soon as you are a good distance away from your house, call for help. You can call 911 or dial your utility company’s emergency number. If there is any sign of a fire, you also need to get in contact with a professional fire restoration company to deodorize your home and address any damage.
If you think you smell natural gas leaking in your home, always act quickly to avoid a gas fire. Whether you have time to shut off the gas or need to leave immediately, make sure to prioritize your safety.

If a disaster does strike you, give us a call! We are faster to any disaster and are here to make things "Like it never even happened."

We are so proud to serve our local communities in North VernonSeymour, Queensville, VernonCrothersvilleBrownstownButlervilleMuscatatuckSpraytown, and Reddington. The people that we get to help every single day are our neighbors, our friends, and our families, and we feel privileged to be able to do so!

Check out our reviews and information at:

FacebookGoogle, and Yelp.

Water Disasters Can Have Far Reaching Effects, But SERVPRO Can Help

11/19/2019 (Permalink)

When water spills occur, it can lead to widespread damages unless the right actions are taken immediately. Water is a natural solvent that causes a wide range of materials to deteriorate, especially when left exposed over extended periods. A professional water damage restoration like SERVPRO has the skills and other resources to deal with the issue reducing the overall impact it might have on your property.

Working Faster

Time can be a friend or foe after water damage incidents. Taking long before responding to an incident creates an opportunity for secondary damages like mold and degradation of building materials and contents to add to the restoration service. Our SERVPRO crews work faster because we have the necessary resources, such as equipment. For example, we have truck mounted water extractors, and high-speed pumps to hasten water removal. We also have cavity drying systems such as the injecti-dry devices, which reduce the amount of demolition work needed to dry property. Because We're Faster To Any Size Disaster, we can often salvage hardwood flooring from permanent damage with the use of drying mats and injecti-dry equipment. Customers always appreciate it when our team can cut costs, deconstruction, and restore their homes to preloss condition as rapidly as possible.

Using Superior Techniques

Fixing water damage takes skill, especially when saving wet items. Issues such as the setting of stains, mold development, and damage to electrical appliances can drive the cost of restoration higher because such items have to be replaced. Our SERVPRO technicians use various superior approaches such as freezing documents to halt deterioration, then drying them through sublimation. We also quicken the drying process of wet areas by regulating temperature, air movement, or isolating them by creating drying chambers.

Identifying Potential Long-term Issues Early

Some effects of water damage can have long-term implications if not addressed. An issue like moisture remnants in semi-porous materials can lead to health effects in the future due to mold development. Our SERVPRO technicians can preempt mold development by drying all materials to normal levels. We have many moisture detection devices, including borescopes, thermo-hygrometers, penetrative, and non-penetrative moisture meters, and infrared camera imagery, which help us, identify whether there is any hidden moisture that might cause future problems.

Water loss incidents can have far-reaching effects. Call SERVPRO to help clean up and dry your property! We are faster to any disaster and will help restore your property to preloss conditions. "Like it never even happened."

We are so proud to serve our local communities in North VernonSeymour, Queensville, VernonCrothersvilleBrownstownButlervilleMuscatatuckSpraytown, and Reddington. The people that we get to help every single day are our neighbors, our friends, and our families, and we feel privileged to be able to do so!

Check out our reviews and information at:

FacebookGoogle, and Yelp.

Winds Will Blow, But SERVPRO Is Here To Help!

11/18/2019 (Permalink)

If there is a high wind storm and a tree gets blown over on to your home, what do you do?

First, and most importantly, make sure  that you and your family are safe. Do not try and get on the roof to assess the damage, just give SERVPRO a call to come and check everything out. Leave it for the professionals. 

Next, call your insurance company. For yourself, it is important to know what kind of coverage you will receive from your insurance company. But it is also important for SERVPRO to know because otherwise we cannot give you a proper estimate and let you know how much you will have to pay. 

The most important thing about this situation is knowing this information before something like this happens to your home! Call us if it does though, be cause we are faster to any disaster and we will make things "Like it never even happened."

Bursting pipes can occur without wanting, but SERVPRO can help!

11/15/2019 (Permalink)

Bursting pipes can occur without warning and can devastate homes. It can be easy to feel overwhelmed when an issue suddenly occurs in your home but knowing what to do if a pipe bursts can help you react in a timely manner.


1. Stop the Flowing Water

A burst pipe can allow huge amounts of water to come into your house in a very short period of time, and more water in your home will likely mean more damage. Using the shutoff valve, which is often located in basements or garages, will turn off the water to your entire house. Other issues may also require you to turn off the water in your home, so it’s generally helpful to know how to cut off the supply of water before any problems arise.

2. Turn Off the Power

The amount of water bursting pipes can bring into the home can create electrical hazards. In order to keep yourself safe and to minimize the risk of an electrical fire, it’s generally wise to turn off the power to your residence. Additionally, it’s often best not to touch any items that use electricity or any electrical outlets even after you have turned off your home’s power.

3. Ask for Help

After the water is no longer flowing into your home and your home no longer has power, it’s often best to contact a plumber and water damage restoration expert. A plumber can fix the broken pipe and can assess your other tubes to make sure they aren’t also at risk of bursting. Restoration specialists can assist you in removing water from your home and can restore personal belongings that were damaged by the water.

It’s often helpful for homeowners to know what to do if a problem such as bursting pipes occurs. Stopping the flow of water, turning off your home’s power and contacting professionals in restoration can help to decrease the cost, time and stress spent dealing with a burst pipe.

We are so proud to serve our local communities in North VernonSeymour, Queensville, VernonCrothersvilleBrownstownButlervilleMuscatatuckSpraytown, and Reddington. The people that we get to help every single day are our neighbors, our friends, and our families, and we feel privileged to be able to do so!

Check out our reviews and information at:

FacebookGoogle, and Yelp.